Manage and coordinate urgent and complicated support issues. Act as escalation point for all requests material for Support staff. As needed, schedule employee's times and provide backup support. Interact with framework for managing and improving customer IT Support in the organization. Advise management on situations situations that may require additional client support or escalation. Manage process for communicating outage/emergency survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric /Grade 12 Essential
continent seeks a highly talented Junior QA & Support Analyst with strong SQL skills to join its team experience in a Software Quality Assurance or Support role including SQL experience with a strong interest resolved defects do not reoccur. Conduct 2 nd Line Support activities and engage in root cause analysis to resolve reported issues. Provide weekend standby support when required. Participate in the design and improvement experience in a Software Quality Assurance or Support role. Strong SQL experience. Excellent problem-solving
data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
youth by providing assistance, encouragement, and support as they strive to become responsible adults contributing Prepare audit schedules, financial statements, and supporting documentation for audit purposes. Implement and provide recommendations for budget adjustments. Support the general manager in developing project budgets requirements. Provide financial insights and analysis to support proposal drafting and budget applications. Financial efficiency and accuracy. Provide training and support to staff members on financial systems and processes
facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained satisfaction executives, and Administrators. Issue Resolution/Support: Act as a first point of contact for customers Global Diligent Support Team to resolve these promptly. Product Adoption: Encourage and support customers in whether through process improvements, additional support services, or customized solutions tailored to specific
facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained satisfaction executives, and Administrators. Issue Resolution/Support: Act as a first point of contact for customers Global Diligent Support Team to resolve these promptly. Product Adoption: Encourage and support customers in whether through process improvements, additional support services, or customized solutions tailored to specific
projects. You will provide technical guidance and support to the Product team while designing high-level APPLY NOW DUTIES: Provide technical guidance and support to the Product team. Design high-level solutions from business users and IT teams. First-line of support and/or standby when needed. Regular and professional
experience being able to provide guidance and support to Junior Devs to ensure that project deliverables languages. Must be able to provide guidance and support to Junior Developers to ensure that project deliverables organization. Contributes towards improving development/ support process. Focus on evaluating and analysing flaws/
years' work experience in an Administrative/Sales Support role within the Tourism industry with proficiency industry. 2 Experience in an Administrative/Sales Support role within the Tourism industry. Computer literate– Excellent problem-solving skills. A friendly and supportive attitude. While we would really like to respond
and deliver solutions. May provide training and support to end-users on Power Platform applications. Integration and Support: Diagnose and resolve issues related to the Power Platform. Provide technical support to end