for all company products. The role involves remaining technically proficient in product capability, designing
Analysis and Planning : Multitask on a range of products and tasks simultaneously, defining priorities and account for dependencies among deliverables, products and systems. Identify and mitigate risks. Document changes to live environment. Maintain system and product change logs and release notes according to company
rest of IT. These events could be related to Production or Development Environments and encompass in-house automation of IT processes. Maintenance of the production and development environments. Work on multiple
pivotal role in aiding their customers with their product support inquiries, encompassing user assistance service to fulfil this role. Provide 1st line product support both during and after standard working
models for improved accuracy. Deploy models in production environments and monitor their ongoing performance integrated into business processes and software products removing the requirement for human intervention
business is repeat business. ENVIRONMENT: SUPPORT product development and quality software delivery by implementing automated tests and frameworks for all software products. Perform regular manual testing to discover bugs
well as various day-to-day tasks required for production and assist research and design on new projects
related field. Strong understanding of FinTech products and services. Proficient in CRM software and Microsoft
related field. Strong understanding of FinTech products and services. Proficient in CRM software and Microsoft
development of new AI offerings, monitoring of existing products and supporting client queries. You will be responsible