quality. End-to-end delivery of the SDLC. Be a support to the Product team. Help with day-to-day queries business users and internal teams. First-line of support and/or standby when needed. Regular and professional
Developers, providing guidance, mentorship, and support to ensure the successful delivery of projects. environments. Provide technical leadership and support to the Development team, fostering a collaborative
network and promote their products. Technical Support: Assist clients during the installation and setup Troubleshoot technical issues and coordinate with their support team when necessary. REQUIREMENTS: Training and
constraints. Utilize SQL and database understanding to support data analysis and migration tasks. Conduct user user training sessions and provide ongoing support to ensure successful adoption of solutions. Implement
database structures, queries, and procedures to support CRM operations. Integrate CRM systems with external with regulatory requirements. Provide technical support, troubleshooting, and resolution of CRM-related
thereof Responsible for supporting the business during implementation. Support the users until processes
provider of comprehensive IT solutions to provide IT support to a customer base across South Africa and parts
DUTIES: Incidents and Queries – Provide Level 2 support on internal systems and external integration incidents and components. Standby - Rotational after-hours support duty is required to ensure stability of critical
roles in the change plan. Ensure that post-go live support is available. Identify, manage and mitigate Change track record, backed up by a Certification in support of your role. A candidate with broad SAP knowledge
domain of IT architecture, execution & customer support. You will play a pivotal role in shaping the user