problem-solving abilities. Strong organizational skills and time management. Please note should you not receive a
or on-site, diagnosing problems and implementing timely solutions to minimize downtime. Collaborate closely medical aid assistance, funeral plan, and paid time off. Opportunities for professional development
payroll submissions are correct and completed on time. Stand-in for the Regional Business Manager when client service. Continuously monitor turnaround times and quality standards and resolve issues speedily
payroll submissions are correct and completed on time. Stand-in for the Regional Business Manager when client service. Continuously monitor turnaround times and quality standards and resolve issues speedily
sent to head office are prepared and delivered on time. Management of staff: Convening team meetings and
Communicate with followers, respond to queries in a timely manner and monitor customer reviews. Oversee social
Communicate with followers, respond to queries in a timely manner and monitor customer reviews. Oversee social
compliance with the Quality Management System at all times. Perform other duties which may reasonably be expected
compliance with the Quality Management System at all times. Perform other duties which may reasonably be expected
Reports to be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue