operational effectiveness. Develop and implement training programs for staff members to enhance their skills
process related problems. Assist with operator training where required. Communicate with production on
to maximise sales. Service delivery and Product Training. Management of Agents: generate potential leads
to maximise sales. Service delivery and Product Training. Management of Agents: generate potential leads
process improvement initiatives. Complete own training successfully as per an agreed personal development
assessments, plans, policies and procedures. HSE training. Promote safe practices. Enforce safety guidelines
organisation by expanding your skills through training and development. Identify and communicate restrictions
organisation by expanding your skills through training and development. Identify and communicate restrictions
assessments, plans, policies and procedures. HSE training. Promote safe practices. Enforce safety guidelines
relevant support to the Branch Manager. Provide training and coaching to call center team leaders and agents