Build and maintain strong relationships with customers, distributors, and stakeholders Analyse market cross-functional teams (marketing, operations, and customer service) Develop and manage sales budgets and forecasts
the company Customer service excellence, focusing on the retention and churning of customers The Company
successful delivery of our solutions according to customer needs and objectives. Prepare SLA or other reports needed. Find ways to increase the quality of customer service. Requirements: 5 Years of experience Excellent
up with deadlines and providing outstanding customer service Maintain positive relationships, internal following software: Microsoft SQL Windows and Windows Services Microsoft TFS Desktop and Web based applications
maintaining and developing relationships with existing customers, as well as identifying and developing new business Company Build customer base (source new long-term customers) Serve all counter customers efficiently and and professionally Customers at the trade counter are to be served quickly, efficiently, and in a professional person you refer Ensure payments submitted by customers are correct, as well as all administrative work handed over to customers Strive to increase our sales figures through sourcing new customers and maintaining
Production, Planning, and Design teams to optimize service delivery for Key Accounts. Achieving and exceeding relationships with existing and potential Key Account Customers. Proactively monitoring competitor activities and effective communication and resolution of customer requirements and complaints. Providing regular
troubleshooting Excellent communication and customer service skills Strong problem-solving abilities and
reputation for quality products and excellent customer service. Responsibilities: Source and purchase electrical
and maintain strong relationships with clients, customers, and stakeholders in the region. Collaborate with a managerial role, preferably in the retail or service industry. Proven track record of successfully managing
to multitask and handle multiple priorities Customer-service oriented mindset Ability to maintain confidentiality