and non-technical colleagues/users. · Good time management and organisational skills. · Willingness to engage tests including recording of results and change management (transport) activities. · Preparing User manuals
with ITIL Edition 4 · Experience in IT Service Management (ITSM) · Experience with Agile Methodology ·
colleagues/users. Strong Presentation skills. Good time management and organisational skills. Willingness to learn
tests including recording of results and change management (transport) activities. · Preparing User manuals