Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing the customer service team, improving efficiencies, and optimizing processes within the department. Minimum more years of proven experience managing a customer service team that utilizes various support channels
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing the customer service team, improving efficiencies, and optimizing processes within the department. Minimum more years of proven experience managing a customer service team that utilizes various support channels
the human resource department and to facilitate the delivery of value-added services to management and experience with HR metrics Thorough knowledge of labour legislation. Full understanding of all HR functions work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders HR guidance Analyse trends and metrics of the department Resolve complex employee relations issues and work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders
the human resource department and to facilitate the delivery of value-added services to management and experience with HR metrics Thorough knowledge of labour legislation. Full understanding of all HR functions work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders HR guidance Analyse trends and metrics of the department Resolve complex employee relations issues and work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent issues and support queries. Assist internal service departments with client meetings or on-site interventions interventions as needed. Support operations with customer training as required. Collaborate with cross-functional new product developments. Maintain an accurate customer database and call cycle. Manage all activity and
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent issues and support queries. Assist internal service departments with client meetings or on-site interventions interventions as needed. Support operations with customer training as required. Collaborate with cross-functional new product developments. Maintain an accurate customer database and call cycle. Manage all activity and
driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize applications. Duties and Responsibilities: Engage with customers ensuring that inquiries are promptly responded
driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize applications. Duties and Responsibilities: Engage with customers ensuring that inquiries are promptly responded
efficiency, and delivering products to international customers on time. You will work closely with cross-functional cross-functional teams, external partners, and customers to streamline logistics operations and drive continuous of international trade regulations, INCO terms, customs procedures, and logistics software. Excellent communication negotiation, and problem-solving skills with a customer-centric focus. Ability to work effectively under and managing customs procedures. Collaborate with the sales team to understand customer requirements
efficiency, and delivering products to international customers on time. You will work closely with cross-functional cross-functional teams, external partners, and customers to streamline logistics operations and drive continuous of international trade regulations, INCO terms, customs procedures, and logistics software. Excellent communication negotiation, and problem-solving skills with a customer-centric focus. Ability to work effectively under and managing customs procedures. Collaborate with the sales team to understand customer requirements