Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through protect client data and systems Stay current with emerging technologies and trends in cloud infrastructure
R50 000 - R60 000 CTC per month Retirement Fund, Medical Aid, 13th cheque Permanent Seeking a Marketing implement marketing strategies across products/services. Report on key business metrics and industry trends to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor implement marketing strategies across products/services. Report on key business metrics and industry trends to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor
R50 000 - R60 000 CTC per month Retirement Fund, Medical Aid, 13th cheque Permanent Seeking a Marketing implement marketing strategies across products/services. Report on key business metrics and industry trends to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor implement marketing strategies across products/services. Report on key business metrics and industry trends to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor
scheme Funeral policy Pension/provident fund Medical Aid Please do not apply using Scanned CVs , no scheme Funeral policy Pension/provident fund Medical Aid
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
and to facilitate the delivery of value-added services to management and employees that reflect the business work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders
and to facilitate the delivery of value-added services to management and employees that reflect the business work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders
years experience in an Accounting or Professional Services company. SAICA (or similar) articles will be beneficial years experience in an Accounting or Professional Services company. SAICA (or similar) articles will be beneficial
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent technical issues and support queries. Assist internal service departments with client meetings or on-site interventions technical issues and support queries. Assist internal service departments with client meetings or on-site interventions