ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional concise way with team members, stakeholders and management on an appropriate level of detail Agile mindset
understanding of SAP & SAP S/4 HANA (e.g., Solution Manager) Capable to analyse functionality by debugging
with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology Ability
Releases Planning and monitoring Requirements management and communication Important: A clear criminal
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned in
and implementation of Test Plans Creation and management of Test cases Any additional responsibilities
Operation processes (Incident, Problem, Change management) Profound knowledge in working with container
on Monitoring solution and technical lifecycle management for our application Standby for also focusing