experience. COMMENCEMENT: As soon as possible ROLE: Managing projects / processes Ability to develop in Data proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems support environments Assist with identification and management of risks. Knowledge of Jira, Confluence and Agile Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite PowerBI
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ability to leverage cloud-specific features for managing database access. Soft skills Ability to work as
all relevant configuration, including Materials Management where integration requires this. Preparation Analytics. SAP HANA. Change request management (SAP transports). Solution Manager configuration & diagnostics experience (ticket handling, problem, incident management) Jira and Confluence experience
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management ADVANTAGEOUS TECHNICAL SKILLS Experience with
accordance with the applicable standards and kpi's. Manage application dependencies across the full stack performance analysis Java Transaction management Log Management and Alerting (ELK Stack, Splunk, Nagios Assured Performance Testing: Grafana K6 Container management (Docker, Kubernetes, Container registries etc) SOAP, Kafka End user support/ Incident-Problem management: ITSM Suite / BMC Remedy or ServiceNow Solution
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
and new applications / systems Excellent time management skills Responsible for the entire software lifecycle architecture / platform UI5 SAP S4Hana Fiori Operations management Ticket handling / SLA Any additional responsibilities Model (AWM) Charter ADVANTAGEOUS SKILLS Project management (agile methodologies / ceremonies) SAPFI/CO SAP
Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration Data Governance (Advantageous) SAP VMS – Vehicle Management Systems (Advantageous) Any additional responsibilities
Min 8 years working experience in IT Service Management ESSENTIAL SKILLS Practical knowledge in one or quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities assigned