resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets QUALIFICATIONS/EXPERIENCE Formal Degree in Information Systems or Information Technology or equivalent experience relevant Minimum 8 years working experience in IT Administration Minimum 8 years Linux experience Minimum of work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting with stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP Years) Higher qualification in computer sciences/Information Systems or equivalent qualification. Fluent in
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge retailer network. Solid understanding of project management principles and best practices. Support delivery Graduate degree, 3- 5 years working as a Project Manager Software Delivery Experience Automotive sales experience highly advantageous. ESSENTIAL SKILLS: Project Management Experience IT System Experience (especially Automotive) Organisational Skills Detail-oriented Excellent Time Management Ability to work in a fast-paced environment and
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
experience. COMMENCEMENT: As soon as possible ROLE: Administration and Monitoring of license services incl. all releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent ellence QUALIFICATIONS/EXPERIENCE Degree in Information Systems or equivalent experience ITIL certification processes AGILE Project Management knowledge and work experience Experience in administrating Windows and Linux
QUALIFICATIONS/EXPERIENCE BA/BS Degree, preferably in Information Technology, Engineering or related discipline architecture, query optimization, and database administration and built in functions. Database security knowledge Linux Shell Scripting VI skills Experience with administrating Java Web-Applications. Scripting and use of Experience in developing process flows. Knowledge of information system concepts and technologies. Ability to experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS
responsible to action the request or requirement. Manage requests raised by users either telephonically Diploma / Degree in IT or relevant experience Information Technology Qualification Alternatively, sufficient Microsoft Operating Systems local and remote administration and Microsoft Office applications. Strong problem-solving servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide analysis to management team to enable them to make informed decisions regarding resource management. Proactively maintenance of the environments including patch management and upgrades. Responsible for implementation SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical
English-speaking, including Business reading and writing Information Technology Qualification ServiceNow Certified development Experience in integrating complex business information and technical requirements Knowhow in technical with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology Ability Ability to conceptualise complex information, but also delve into the details when required Any additional
accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process Process email requests Serve as an “Information channel” for Management and end-users Work shifts as part Working Model (AWM) Charter ADVANTAGEOUS SKILLS Information Technology Qualification (Advantageous, but not