Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development QUALIFICATIONS/EXPERIENCE 3-5 years of DevOps (Operations, configuration/development) experience in commercial/and/or weekends and public holidays on implementation and operations (IT Support) related tasks. Flexibility to take
delivery requirements Compiling of user and operational manuals Ensure software maintainability and efficient setup and the Devs are required to attend to operational incidents when required as well as be on occasional developing frontend & backend applications Operations knowledge, experience and infrastructure debugging
training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical with EO on any operational system requirements and set up. Collaboration and co-operation with other feature
(as per ISO standards) Preparation of user and operation manual User training System testing/parallel runs system/technical documentation. Preparation of user and operation manual. User training. System testing/parallel
Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding
experience. COMMENCEMENT: As soon as possible ROLE: Operations (2nd and 3rd level) Development of new functionality (Version 9 or higher) or React Experience with ITIL Operation processes (Incident, Problem, Changement) Profound
and dashboards. Post go-live support. General Operations support. End to End Testing support. NB: By
to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting