technologies Coordination between development and support environments Assisting with the business case Planning
manuals 2nd and 3rd level technical operational support for developers (technical end users developing
technologies Coordination between development and support environments Assisting with the business case Planning
Prepare system/technical documentation. Provide support for existing solutions. Pro-active knowledge sharing
sessions to ensure a smooth transition and ongoing support. Establish a communication plan to keep stakeholders line with approved standards. Provide 2nd level support during incidents by analysing system logs and overall
manager of the Workspace department to steer and support the feature team from a technical point of view requirements clarification with business if needed. Support the DevOps teams if errors or issues arise and
technologies Coordination between development and support environments Assisting with the business case Planning
operation meetings Coordinate external contractors Support and consulting license supplier (logs, test, new
Maintenance and functional enhancement of the solution Support and error analysis during overall GROUP test cycles
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) Optional PostgreSQL