Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities support environments Monitoring Assist with identification and management of risks Technical Knowhow on
defect fixes identified during test execution. Assist in the manual execution of test cases and defect testing. Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers and Clear defect capturing. Defect workflow adherence. Managing and communicating issues. Reporting – with attention
of Planning Models for international production. Assist with Operations Support for the GFBB Planning &
modules Initial focus on master data. Ability to assist with problem identification and possible solution Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration
on defect fixes identified during test execution Assist in the manual execution of test cases and defect and implementation of Test Plans Creation and management of Test cases Any additional responsibilities
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature code base to guide and provide solutions and assistance to the feature team. Responsible for delivery Increment with the Team Lead and Delivery Assurance Manager. Taking ownership of delivery. Identifying issues
FI-integration) with the ability to adjust to company specific SAP Logistics processing. Experience and understanding of SAP & SAP S/4 HANA (e.g., Solution Manager) Capable to analyse functionality by debugging
desktops and apps. Our service delivery is for all company processes within the GROUP . Be involved in the with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
desktops and apps. Our service delivery is for all company processes within the Group. Be involved in the with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting
Monitoring and alerting Debugging and troubleshooting Assist with identification of risks NB: By applying