Product) Controls the overall release and change management of the applications within the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability Important: A clear criminal record
Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability NB: By applying for this role, you
Build Management ESSENTIAL SKILLS: Eclipse and SAP BTP/WEBIDE ABAP OO SAP Transport Management SAP S/4HANA BADI, BTE and User Exits Smart Forms SAP Solution Manager Toolsets: ITSM Suite JIRA Confluence X-Ray Functional skills: Quality check and code review Transport management Solution architecture, design, and development language barriers might exist. Must have good time management skills. Ability to work as part of an agile,
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ability to leverage cloud-specific features for managing database access. Soft skills Ability to work as
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management ADVANTAGEOUS TECHNICAL SKILLS Experience with
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
and efficiently. Provide Control-M batch support. Manage, Implement and co-ordinate Control-M batch schedules understanding of Mainframe ISPF Experience in managing/troubleshooting/optimising complex Control-M Batch