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Scientific nursing principles and process Patient assessment skills Nursing processes and procedures Computer literate
enterprise network configurations Experience with ITIL processes Strong analytical thinking in the technical domain monitoring and auditing solutions Experience with ITIL processes (Incident, Change and Problem management) Experience level of detail Agile mindset (knowledge of agile processes and principles) Strong ability to understand technical
able to provide new ideas for improvement of processes Flexibility to take up different tasks in the
system. Working knowledge of problem management processes and ticketing systems. Ability to function on
Establish, implement and evolve the formal QA processes to ensure that the group is using industry-accepted