practices. Prepare system/technical documentation (as per ISO standards). Provide support for existing solutions Knowledge of Cloud infrastructure ADVANTAGEOUS TECHNICAL SKILLS JSF Angular PaaS Knowledge (Cloud, AWS
Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Experience with Microsoft Azure (e.g. Pipeline test coverage of the solution Functional and technical refinement of new solution Maintenance and functional functional enhancement of the solution Support and error analysis during overall GROUP test cycles and
projects/maintenance/operations requirements. Technical oversight of developments on SAP systems that meetings. Go-live preparation and post Go-live support. GROUP Environment Expertise: Demonstrate in-depth comprehensive technical documentation for projects and processes. Problem Solving: Analyze complex technical issues
responsible for but not limited to the following: Technical specifications / configuration Documentation Understanding alignment with stakeholders and product owners Support & maintenance of existing and new applications (both verbally and written) with both technical and non-technical colleagues / users. Proficient in conducting
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Formal qualification in IT (Diploma / Degree)
functional and/or technical design document(s). Proactively propose solutions to improve the support of (new) process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing testing. Go-live preparation and post Go-live support. Operations experience (ticket handling, problem
functional and/or technical design document(s). Proactively propose solutions to improve the support of (new) Go-Live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within
responsibility. Controls the implementation of technical lifecycle management measures as well as the identified operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes product backlog for the assigned applications. Supports the AWM Processes "Deliver & Operate IT Technology"
Endpoint Management Cloud Service Strategy and it´s technical architecture with the focus on Azure Refining and oversee the technical Endpoint roadmap, translating business needs into technical solutions that are management cloud projects like EntraID, Intune, M365 Technical coaching of team members in the endpoint & services are delivered smoothly. Providing advice and support to departments on complex requirements and conducting
and delivery requirements Preparation of system/technical documentation (as per ISO standards) Meet with technologies Coordination between development and support environments Assisting with the business case Planning