Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Deep ITSM knowledge Experience in Operations
solution to Business Domains (e.g. role modeling) Technical consulting of application owners in terms of IAM
with the specialist departments and describe the technical requirements as user stories for system-side implementation
get sign-off from users for functional and/or technical design document(s). Proactively propose solutions
get sign-off from users for functional and/or technical design document(s). Proactively propose solutions