ESSENTIAL SKILLS REQUIREMENTS : - Extensive experience with configuring, administering, and supporting processes and practices. - Extensive ServiceNow experience with specific focus on IT Service Management ADVANTAGEOUS SKILLS REQUIREMENTS: - ServiceNow experience with specific focus on IT Service Management analysis when required. - Experience and implementation of ITIL version 4. - Experience with the Agile Methodology the business. - Ensuring a positive customer experience through effective service management. - Excelling
globally. Ideal candidates will have 4-6 years of experience and a proactive approach to improving business WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - 4-6 years of experience WHAT WILL BE YOUR ROLE