The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Capture of all Expenses Payments Cleared in the Bank before anything is Dispatched/Released Dispatch including Online Orders Client Billing Reports Capturing Bank Statements Petty Cash Bank Reconciliation Reconciliation
and vibrant player in South Africa's financial services industry. We're passionate about life insurance principles to create financial services products that better meet our clients' needs. Our needs-matched life includes ensuring that the service provided to internal stakeholders and external clients is available as per ensure capacity for continued task execution and service delivery and being accountable for all activities Who'll you report to: You'll be based within our Client Operations division at our head office in Sandton
and vibrant player in South Africa's financial services industry. We're passionate about life insurance principles to create financial services products that better meet our clients' needs. Our needs-matched life includes ensuring that the service provided to internal stakeholders and external clients is available as per ensure capacity for continued task execution and service delivery and being accountable for all activities Who'll you report to: You'll be based within our Client Operations division at our head office in Sandton
Anchoring client workshops with clients in partnership with internal company's project teams and service lines Structures Developing and implementing solutions for clients and/or internal review Experienced in building
keep your finger on the pulse of our internal service level agreement to make sure that we achieve the appropriately. Who'll you report to: You'll be based at our client operations division at our Port Elizabeth office preferable • Previous call centre or customer service experience is preferable Your skills and character
keep your finger on the pulse of our internal service level agreement to make sure that we achieve the appropriately. Who'll you report to: You'll be based at our client operations division at our Port Elizabeth office preferable • Previous call centre or customer service experience is preferable Your skills and character
Our client is a group of independent member companies, chosen for the products and services they offer Helpful nature with the ability to communicate with clients in a professional manner. Ability to understand
South Africa's financial services industry. We're passionate about financial services and the good it can principles to financial services to create products that better meet our clients' needs. Our needs-matched
South Africa's financial services industry. We're passionate about financial services and the good it can principles to financial services to create products that better meet our clients' needs. Our needs-matched