cloud technology with cyber security, and managed services is looking for a 3rd Line Azure Platform Engineer 3rd line support and project services to multiple international customers, in line with contractual SLAs implementation services to customers focusing on Cloud technologies Work with incident management, service desk desk, other technical teams and the customer as required Understand SLAs in a production environment and effective communication to internal teams and customers Work directly with vendors to identify innovative
cloud technology with cyber security, and managed services is looking for a 3rd Line Azure Platform Engineer 3rd line support and project services to multiple international customers, in line with contractual SLAs implementation services to customers focusing on Cloud technologies Work with incident management, service desk desk, other technical teams and the customer as required Understand SLAs in a production environment and effective communication to internal teams and customers Work directly with vendors to identify innovative
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management timely resolution of IT issues through designated service providers and escalate issues to head office as Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management timely resolution of IT issues through designated service providers and escalate issues to head office as Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement procedures within the Food and Beverage team in all service areas, identifying and applying a disciplined approach when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent service standard is offered to our guests
DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement procedures within the Food and Beverage team in all service areas, identifying and applying a disciplined approach when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent service standard is offered to our guests
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of service To provide an exceptional level of service to all our clients To ensure
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of service To provide an exceptional level of service to all our clients To ensure