cloud technology with cyber security, and managed services is looking for a 3rd Line Azure Platform Engineer 3rd line support and project services to multiple international customers, in line with contractual SLAs implementation services to customers focusing on Cloud technologies Work with incident management, service desk desk, other technical teams and the customer as required Understand SLAs in a production environment and effective communication to internal teams and customers Work directly with vendors to identify innovative
cloud technology with cyber security, and managed services is looking for a 3rd Line Azure Platform Engineer 3rd line support and project services to multiple international customers, in line with contractual SLAs implementation services to customers focusing on Cloud technologies Work with incident management, service desk desk, other technical teams and the customer as required Understand SLAs in a production environment and effective communication to internal teams and customers Work directly with vendors to identify innovative
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management timely resolution of IT issues through designated service providers and escalate issues to head office as Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management timely resolution of IT issues through designated service providers and escalate issues to head office as Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications
understanding of key customer needs and requirements. Expand relationships with existing customers by continuously products or services to existing clients. Collaborate with internal teams to create customized proposals Ensure the correct products and services are delivered to customers in a timely manner. Serve as the between key customers and internal teams. Resolve any issues and problems faced by customers and deal with sales principles. · Knowledge of market trends, customer needs, and industry dynamics. · Proficiency in
understanding of key customer needs and requirements. Expand relationships with existing customers by continuously products or services to existing clients. Collaborate with internal teams to create customized proposals Ensure the correct products and services are delivered to customers in a timely manner. Serve as the between key customers and internal teams. Resolve any issues and problems faced by customers and deal with sales principles. · Knowledge of market trends, customer needs, and industry dynamics. · Proficiency in
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
delivery of products and services. Customer Service: Provide exceptional customer service and support to clients and resolve customer inquiries and issues promptly. Follow up on sales leads and customer feedback. Market
delivery of products and services. Customer Service: Provide exceptional customer service and support to clients and resolve customer inquiries and issues promptly. Follow up on sales leads and customer feedback. Market