necessary ● Handle escalated customer complaints ● Head Office inspections to ensure store is running operationally disciplinary procedures and chairing inquiries (presiding officer) ● Ensure that stores are profitable Qualifications Qualifications ● Advanced computer literacy, MS Office, Excel & G Suite (Essential) ● Experience in planning
customer facing presentations. Liaise with internal office to produce client proposals and manage the delivery and Written Strong Negotiation Skills Must be MS Office literate (Intermediate to Advanced) CRM Management
customer facing presentations. Liaise with internal office to produce client proposals and manage the delivery and Written Strong Negotiation Skills Must be MS Office literate (Intermediate to Advanced) CRM Management
industry with specific reference to Banking Administration, Operations, Customer Service, and regulatory