and manage result areas with the team. 5. Customer Service Monitor service levels. Establish standards standards. Set measures Provide customer service and sales skills training Objectives: To manage the internal daily order in-take and invoicing volumes, and customer service delivery. To develop and adapt processes to of class standards in terms of sales and customer services. Responsible for the daily management of the continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high
and manage result areas with the team. 5. Customer Service Monitor service levels. Establish standards standards. Set measures Provide customer service and sales skills training Objectives: To manage the internal daily order in-take and invoicing volumes, and customer service delivery. To develop and adapt processes to of class standards in terms of sales and customer services. Responsible for the daily management of the continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high
enquiries. Candidates should have a background in customer service or payroll support and have call centre or organisational skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
enquiries. Candidates should have a background in customer service or payroll support and have call centre or organisational skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
current and potential customers through our CRM system. Keeping up with product, service information and updates Upselling products and services. Provide excellent customer service by addressing inquiries, resolving issues phone and cold calling skills. Exceptional customer service skills. Strong listening and sales skills
growth by providing value to the customer, by understanding the service, the client psychology and achieving (Outlook, MS Word, Excel) Proven experience in customer service and sales. Ability to create and implement
growth by providing value to the customer, by understanding the service, the client psychology and achieving (Outlook, MS Word, Excel) Proven experience in customer service and sales. Ability to create and implement
window and door hardware industry experience Customer service – both internally within the organisation
window and door hardware industry experience Customer service – both internally within the organisation
maintaining high standards of professionalism and customer service. Proven track record of success in property