problem-solving abilities for technical issues, and project management capabilities for implementation and support. validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
Consulting with fellow colleagues, other teams, managers & executives concerning enhancements and development recognized by the Department of Higher Education & Training. React Native TypeScript C# JavaScript Experience
related IDOC error analysis Adhoc onsite user training Inventory analysis, & reporting Review EWM
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration
incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
independently and within a team. Strong project management and organizational skills. Willingness to travel
incident report Incident reports Environment management (e.g. QA snapshots)