Overseeing Workshop and Warehouse/Operations office daily operations. Assisting with customer queries plugs, batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock
Coordinate inbound and outbound office mail Support management
and front desk management Update, maintain and develop all our social media. Advertising on all possible Corporate gifts and Branding. Events planning/ Management such as Electra mining. Personal shopping for for the senior team in Zimbabwe. Diary management
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date engaging with operations/logistics team to support this. Customer Relationship Management / Weekly Performance and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and customers (end users). Working with the Service Team, Operations, and other business units to give constructive
compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets dates - Yes To liaise with the production and operations departments to resolve any product or technical ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all the housekeeping of the External Sales Office is managed and kept to the company standard required. - Yes
maintaining records of office business transactions. Operating office equipment including printers, copiers,
thereby extending their lifespan and ensuring safe operation. The role demands precision, attention to detail
clients Act as the point of contact between the manager and internal/external clients Screen and direct correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make
reports to the FIC on the goAML platform Assist in managing all projects relating to the reporting to the Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen commentary and timeliness of clearing Updating and managing SWIFT KYC Registry
financial control, cost analysis and sales analysis. Manage accounts receivable and staff Ensure the day to validity of inventory, gross margin schedules to management Highlighting problematic customers to Exco Submission