internationally, we are dedicated to transforming our customers' visions into reality through our comprehensive relationships with both existing and potential customers. This position involves proactive outreach to Responsibilities: Conduct outbound calls to existing and new customers to generate leads and set appointments for the research and interaction. Maintain and update customer information in the CRM system. Follow up on leads leads and inquiries promptly, providing excellent customer service. Collaborate with the sales and marketing
internationally, we are dedicated to transforming our customers' visions into reality through our comprehensive relationships with both existing and potential customers. This position involves proactive outreach to Responsibilities: Conduct outbound calls to existing and new customers to generate leads and set appointments for the research and interaction. Maintain and update customer information in the CRM system. Follow up on leads leads and inquiries promptly, providing excellent customer service. Collaborate with the sales and marketing
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
processing supplier invoices, finalising and processing customer invoices, compiling VAT reporting for filing EU supplier payment files, liaising with suppliers and customers regarding invoicing queries, payment queries etc
trial-balance stage. Proficiency in generating customized reports using MS Excel. A keen understanding processing until the trial-balance stage. Preparing customized reports to effectively communicate the current to facilitate strategic planning. Maintaining customer confidence and safeguarding operations by preserving emotional challenges. Proficiency in creating customized reports. Ability to comfortably report at the
and HR specialists, to deliver comprehensive solutions to clients. See Description See Description
smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES
smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES
managing the delivery and releases of our software solutions. The role involves direct communication and collaboration
smooth and efficient service delivery Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES