SONIC Merchants called for installations and training for all low touch All merchants called for installations pack reaching merchant FF will schedule and tech to call same day Processes: Daily Usage of Optimo route Reduce cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve
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respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive
sales quota provided by management. To conduct cold calls to market and sell business to prospective clients
sales quota provided by management. To conduct cold calls to market and sell business to prospective clients
appointment
& cell phone
An existing client base to call on.
Excellent communication and interpersonal
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client is a forward-thinking company specialising in call centre services across various sectors, including
performance result for any abnormalities, logging calls and following up with service providers and regions