the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and advances applications post-credit approval, including customer creation, collateral management, and facility procedures. Customer Services: Manage overall customer experience, including the inbound Call centre and Virtual Virtual branch. Compliance Operations: Onboard customers on IMal and ensure compliance with FIC Act and introduce efficiencies. Service Delivery: Ensure efficient communication and service delivery between COD
Consultant (Financial Services) Location: Durban, KwaZulu-Natal A large financial services group is seeking tailor made and accompanied by the firm's amazing service. Key Responsibilities: Source potential clients LOA (Final Grant) and close the deal. Maintain customer contact and follow-up. Applications capture and Financial services industry experience . Experience with generating own leads and cold calling ( No Inbound
explaning our business and seeking new and fresh call centre sales constultants. We require candidates with Self-motivated and passionate about driving Sales Customer Orientated and Solution driven Join our team today
prospective customers through a relationship-based approach. Call on customers as per the agreed calling schedule schedule. Makes telephone calls to existing and prospective customers to achieve sales volumes. Manage in-store prospective customers and for information to determine their potential. Creates and manages a customer value value plan for existing customers highlighting profile, share and value opportunities. Identifies advantages organization's products/services. Supply management with oral and written reports on customer needs, problems
prospective customers through a relationship-based approach. Call on customers as per the agreed calling schedule schedule. Makes telephone calls to existing and prospective customers to achieve sales volumes. Manage in-store prospective customers and for information to determine their potential. Creates and manages a customer value value plan for existing customers highlighting profile, share and value opportunities. Identifies advantages organization's products/services. Supply management with oral and written reports on customer needs, problems
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
targets within an agreed region, and to build solid customer relationships to ensure the Company meets its Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in a corporate/office necessary Educate customers on the benefits of using products and services Call on customers on sites when and company management forms Do quotations for customers Apply Apply Apply Please note: If you haven't