High Growth Tech industries. We are committed to providing exceptional customer service. As an Operations Operations Manager you will lead a BPO contact centre team in delivering exceptional customer service on voice You possess proven customer service and contact centre operations skills, strong communication , and above planning, attrition and plan career mapping for agents Manage daily operations to ensure smooth service management teams on billing, SLAs, terms and conditions Provide feedback, support and guidelines to the team for
High Growth Tech industries. We are committed to providing exceptional customer service. As an Operations planning, attrition and plan career mapping for agents Manage daily operations to ensure smooth service management teams on billing, SLAs, terms and conditions Provide feedback, support and guidelines to the team for process knowledge and team management A minimum 4 year call center management or equivalent work experience
services. You'll also benefit from a meaningful training experience, a range of social activities and the
Introduction One of the TOP banks in S.A. Description One of the TOP banks in S.A. is seeking an experienced Client Service consultant with Asset management industry experience to fill a 6 month maternity fill contract. Responsibilities: Resolving client queries in a timeous manner Educate clients a
emails and respond accordingly in a timely manner. Provide local knowledge and expertise and ensure that the ETA's and delivery instructions, ie Launch service provider or In Port. Accurately arrange dispatch of landed launch returns and job sheet received from launch provider. Liaise with local third party handlers, including including courier companies to receive consignments. Provide support and assistance to fellow staff members advantageous. 3 to 5 years' experience as a Ship Agent Previous experience in the Shipping or related industries
Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared first
emails and respond accordingly in a timely manner. Provide local knowledge and expertise and ensure that the ETA's and delivery instructions, ie Launch service provider or In Port. Accurately arrange dispatch of landed launch returns and job sheet received from launch provider. Liaise with local third party handlers, including including courier companies to receive consignments. Provide support and assistance to fellow staff members advantageous. 3 to 5 years' experience as a Ship Agent Previous experience in the Shipping or related industries
Cape Town is seeking an experienced Sales Support Training Consultant to join their team. The position will research, design, development, and delivery of training and workshops for the Sales and Support staff financial advice process Skilled in developing training solutions Experience in practice management and and development of intermediaries; relational training which augments relationships between support staff intermediary, and intermediary and client; and training of the relevant intermediary support roles in
We're seeking a Administration (cash Centre ) - Contract Position- Goodwood, Cape Town for a client within
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience