in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day Communicate effectively with internal and external customers. § Perform other duties and assignments as directed in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day
in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day Communicate effectively with internal and external customers. § Perform other duties and assignments as directed in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day
potential Customers / Develop & maintain relationships with new and existing customers / Establish Establish, develo and maintaing good customer relationship. Must be well presented and spoken - written and communicate at all levels. Promote products and services / Maintain Client records / Assist with technical
potential Customers / Develop & maintain relationships with new and existing customers / Establish Establish, develo and maintaing good customer relationship. Must be well presented and spoken - written and communicate at all levels. Promote products and services / Maintain Client records / Assist with technical
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
synchronize data between their applications and services. Our innovative solutions include a low-code visual the US, with on-premise options. We use Azure services and integrate with GitHub, managing development platform rebuild, and by 2024, we are migrating customers to this new platform with advanced capabilities responsible for providing technical support to our customers. You're someone who has worked with databases team. Key Duties and Responsibilities: Respond to customer inquiries via email, phone, and live chat in a
supporting the design and technical development of new customized solutions. Critical to the success of successful
candidates will be the ability to develop strong customer relationships to solicit and identify business
teams (including Customer Service and Technical Development) to improve the entire customer experience.
and trends regarding customer's product use and behaviours as well as customer sentiment and feedback Agile/SCRUM methodology Experience in Financial Services sector is required Experience working in the payments
and trends regarding customer's product use and behaviours as well as customer sentiment and feedback Agile/SCRUM methodology Experience in Financial Services sector is required Experience working in the payments
cross-functional teams to provide excellent customer service and ensure client satisfaction. Responsibilities: Collaborate with internal teams to deliver excellent customer service Monitor market trends and competitor activities