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Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately level of this role. Handling customer queries and delivering high quality service throughout Using your product responded to in good time and meet day-to-day service delivery targets. High proficiency in written and
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering recommendations, and providing information about services or products. Your primary role involves taking taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing billing enquiries, changes or updates to customer accounts and product-related questions. In addition to these
and motivated team, you will communicate with customers to identify specific needs, whilst delivering committed to treating our customers fairly and ensuring continuous delivery of service excellence in a sales/recontacting with our customers by cross-selling/upselling new products. Determining the cause of customers wanting retaining customers and logging customers complaints as well as offering new products and services where where relevant to our customers. Professional Know-how Academic: Grade 12 (Matric) Experience: • 12
and motivated team, you will communicate with customers to identify specific needs, whilst delivering committed to treating our customers fairly and ensuring continuous delivery of service excellence in a sales/recontacting with our customers by cross-selling/upselling new products. Determining the cause of customers wanting retaining customers and logging customers complaints as well as offering new products and services where where relevant to our customers. Professional Know-how Academic: Grade 12 (Matric) Experience: • 12
Responsibilities Customer Care:
The position is highly pressurised and involved
business
The focus is ensuring that the companys customer interactions and administration tasks are maintained
inquiries, demonstrating our commitment to exceptional service.
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
are looking for people with a passion for customer service and the desire to progress and to join our we take our client’s products, services to the consumer. Customers respect this personalized approach REQUIREMENTS: -Have Grade 12 -Organized -Honesty The post Customer Relations Agent appeared first on freerecruit
They are looking for people to look after their customers as they would their family or friends. Vibrant looking for. Must be computer literate, must have customer care work experience. Matric Credit & Criminal Salary: R6000R1000 Night shift allowance The post Customer Care Consultants appeared first on freerecruit
manufacturing company in the Southern Suburbs is hiring a Customer Care and Administration Co-ordinator. The position business. The focus is ensuring that the company's customer interactions and administration tasks are maintained Managing Director when required. Responsibilities Customer Care: Serve as the welcoming ambassador, greeting inquiries, demonstrating our commitment to exceptional service. Field phone inquiries with finesse, addressing Requirements: A fervent dedication to excellence and customer care, with a passion for creating unforgettable