delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
a suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant Salesforce. At least 4 years' experience in an internal/customer service role is required. Packaging expereince
to new and existing customers. Source new long-term customers to expand customer base and increase sales products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
to new and existing customers. Source new long-term customers to expand customer base and increase sales products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
relationships with its customers. They will also be developing new market, new customers, building long-term relationships with a group of customers and generally stay with customers for the length of their relationship and build long-term relationships with customers. Help customers through email, phone, online presentations trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the successful delivery of our solutions according to customer needs and objectives. Clearly communicate the
relationships with its customers. They will also be developing new market, new customers, building long-term relationships with a group of customers and generally stay with customers for the length of their relationship and build long-term relationships with customers. Help customers through email, phone, online presentations trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the successful delivery of our solutions according to customer needs and objectives. Clearly communicate the
Business Development
Customer Relationship Development / Prospecting
Customer Needs Clarification
Sell Customer Propositions
Sales Opportunities Creation
Customer Relationship Management
Management / Account Management
Customer Relationship Management (CRM) Data
Operational Compliance
is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics developing relationships with customers to ensure the highest level of customer satisfaction and retention key customers in the electronics industry in KZN Act as the main point of contact for all customer inquiries issues Provide exceptional customer service and support to ensure customer satisfaction Identify opportunities services to existing customers Prepare and deliver regular reports on customer satisfaction and retention
contact between the Company and all customers.