Understanding of Standard Operating Procedures - Customer requirements including cut off times and KPI's systems, their role and how they work as well as customer IT systems where relevant Packaging standards
Assist with sales and provide expert advice to customers on tool and equipment selection. Requirements: various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
and process change implementation Assist with customer concerns and product, process and system audits machine or equipment breakdowns that will lead to customer line stoppages. Ensure correct functioning and
lines of engagement with site-level business customers, Regional and Sub-Regional FM leadership, the primary point of contact to site level business customer for Facilities quality, safety, compliance, and partners, organisation's functions, business customers and authorities Serve as legally appointed person planning / construction as needed Attend and/or chair customer and FM Facilities level governance forums Coordinate
lines of engagement with site-level business customers, Regional and Sub-Regional FM leadership, the primary point of contact to site level business customer for Facilities quality, safety, compliance, and partners, organisation's functions, business customers and authorities Serve as legally appointed person planning / construction as needed Attend and/or chair customer and FM Facilities level governance forums Coordinate
lines of engagement with site-level business customers, Regional and Sub-Regional FM leadership, the primary point of contact to site level business customer for Facilities quality, safety, compliance, and partners, organisation’s functions, business customers and authorities
ensure products are adequately available for customers. This may involve coordinating with suppliers adjusting product placement based on sales data and customer feedback. Promotions and Pricing: Collaborate strategies aimed at driving sales and increasing customer engagement. Relationship Management: Build and
Roll out and Go-Live support. Manage and attain customer expectations and ensure delivery to fulfil expectations Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied independent judgment while being aligned with customers and management. Initiate, develop, and maintain
organizational standards, legal requirements, and customer expectations. The maintaining of company standards Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system captured accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently clarify the customer's needs or concerns. Assistance from other staff is sought when a customer s inquiry
Management | Inventory & Stock Management and Customer Relations required