Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call the call centre (telephonic and online) to ensure loan targets and administrative/financial standards are Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
Introduction Preferably knowledge of credit products/loans 5 years Automation and robotics/AI Recon ROBOT Description role is within the Personal Loans Product area which is responsible for all loan products to customers. Within and ensure that issues are being resolved address Loan general enquiries account level screen prints for Experience Preferably knowledge of credit products/loans 5 years Must-have Skills (Mandatory Skills): Include
Introduction Preferably knowledge of credit products/loans 5 years Automation and robotics/AI Recon ROBOT Description role is within the Personal Loans Product area which is responsible for all loan products to customers. Within and ensure that issues are being resolved address Loan general enquiries account level screen prints for Experience Preferably knowledge of credit products/loans 5 years Must-have Skills (Mandatory Skills): Include
within the deadline timeframe
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call the call centre (telephonic and online) to ensure loan targets and administrative/financial standards are Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff
information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target