within Testing, Inspection and Certification. The call centre agent will support the business developer by Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
DBN002902-CR-2 Call Centre Agents - International Campaign Our client is looking for Call Centre agents willing
Our client is looking for call centre agents willing to work an international campaign. Candidates must
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
service effectively ● Ensure ALL calls are answered according to Contact Centre standards Job Requirements & Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za .
4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .