Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
phases; iterative updates and maintenance Technical support to tutors, students and trainers; documentation
phases; iterative updates and maintenance Technical support to tutors, students and trainers; documentation
play a crucial role in providing advanced technical support and troubleshooting for their clients. Your and Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person
comprehensive inventory of all assets Offer technical support for recording/broadcast equipment, including
and a proven record of providing advanced technical support in an IT environment. Excellent communication
platforms. Demonstrated experience in technical pre-sales support, solution design, and project management role in driving business growth through technical pre-sales support and client engagement. ROLES AND RESPONSIBILITIES RESPONSIBILITIES 1. Technical Pre-Sales Support Collaborate with the internal sales team to understand client IT technicians, you will also provide technical pre-sales support to assist the internal sales team in acts as technical advisor with customers to evangelize products, solicit feedback, and support field sellers
clients on escalation processes for technical issues and support queries. Assist internal service departments