responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
identifying flaws and creating / offering design solutions Excellent communication and presentation skills Personality Traits Passionate Result-oriented and solution-driven Collaborative Maturity behaviour, i.e.
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the achieve the First Call resolution rate defined per customer The First Line Support Engineer must analyse the for customers, Engineers must therefore be customer-focused and must strive to return the customer to accurate request capturing Accountable to confirm customers' information Update the call at least once a day
other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support and in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills
other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support and in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills
clients to expand the customer base in the area. Conduct daily visits to customers, following a pre-planned coverage. Regularly update and maintain accurate customer information records. Create and adhere to monthly route plans to ensure consistent and effective customer engagement. Participate in product training sessions Effectively present and demonstrate products to customers, highlighting their benefits and features. Keep long-term relationships with new and existing customers. Please do not apply using Scanned CVs, no supporting
products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel a needs analysis with them Assisting walk in customers with product demo's Assisting with follow-up calls
products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel a needs analysis with them Assisting walk in customers with product demo's Assisting with follow-up calls
processing supplier invoices, finalising and processing customer invoices, compiling VAT reporting for filing EU supplier payment files, liaising with suppliers and customers regarding invoicing queries, payment queries etc
to resolve escalated issues and provide timely solutions. Document all support activities, including troubleshooting and server environments and suggest appropriate solutions. Stay updated with industry trends and emerging