technical issues and requests on the relevant products Training and technical support to internal staff with good
further the data literacy (capability building, trainings) in market for all functions and categories. Non-Negotiables
policies, manuals, procedures, work instructions, training guidelines, reports etc.) according to the SHEQ
effective customer engagement. Participate in product training sessions to stay informed about the latest offerings
Continuity Plan End user documentation End user training Support team documentation System monitoring and
features and prioritize the features of Agile Release Train (ART) backlogs Manage Program Increment (PI) Planning
all levels, underpinned by a comprehensive ICS training and awareness plan Measure and Monitor Cybersecurity