Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services. Make
expected to service existing clients as well as cold call new clients. Applicants should be well spoken and
expected to service existing clients as well as cold call new clients. Applicants should be well spoken and
Filing Managing cleaning staff Managing incoming calls Greeting guests Additional tasks as needed Criteria:
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
alternatively assisting the Ops Manager Answering calls, taking messages and handling correspondence Co-ordinating
alternatively assisting the Ops Manager Answering calls, taking messages and handling correspondence Co-ordinating
do NOT leave voice notes, do NOT send a ‘please call me’, and do NOT respond via this website. Applications
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity