is looking for a certified First Line Support Engineers with MCSE certification to be based full time at our Midrand offices. The First Line Support Engineer will be responsible for the efficient logging positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
The Design Engineer interfaces with customers and identifies their needs. The Design Engineer will then various departments from the client’s network engineers, support and operations to ensure a plan is in improve the customer’s experience. The Design Engineer seeks to balance various aspects of the project from safety to design. Additionally, The Design Engineer researches advanced technology regarding best solutions. Responsibilities Analyze current engineering methods used within the company and develop steps
responsibilities will include liaising with architects and engineers to gather product and structural requirements Responsibilities · Liaise with architects and engineers to gather product and structural requirements rough sketches and review them along with the engineering team · Identify potential operational issues
Position Available Dikwena Tsa Molao Security Services seeks a PA Administrator to join their team. Ideally Ideally from the Security Guarding industry. This position is office based, in Midrand. Must have transportation skills · Excellent communication and customer service skills · Must work well under pressure and be a
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate Experience in related roles in the financial services industry Experience in CRM and client portal solutions
Liaising and working cooperatively with clients, engineers, architects, contractors, and construction workers
in Management. Previous Healthcare or Biotech industry experience preferred. Proficiency in Microsoft strategies across products/services. Report on key business metrics and industry trends. Team Management: to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor
clearly marked Assist with back shopping Assist in training of new staff Provide friendly, helpful and courteous from customers are followed up with the customer service out of stock list Ensure all customer stock queries
software agreements, distributor agreements, service partner agreements, major supplier agreements, support with the onboarding and management of service providers and partners · Applies effective Commercial methodologies to monitor and report on the quality-of-service delivery and identify areas requiring improvement new partners and service providers · Assistance with tracking of partner and service provider performance through business case development · Ensure all service contracts do not lapse or expire and are renewed