airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native level
This challenging opportunity based at our Support Center has become available in our Logistics Team. JOB
Environment: High Rise Residential Hospitals Offices Data Centers Hotel and Leisure Retail Education Facilities Experience
This challenging opportunity based at our Support Center has become available in our Logistics Team. JOB
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
the code 26031 3. Select the qualification option called: 48872 National Certificate IT Systems Development 5. The interview will be held at the training center in Mbombela. 6. We will notify the successful candidates
JOB REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new