Become a Real Estate Agent with Engel & Völkers Looking for candidates in Somerset West, Gordons real estate dreams a reality. The post Real Estate Agents: New & Experienced | Somerset West, Strand
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to our
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and