become familiar with equipment and networks, Ensures all users benefit from effective technology and efficient department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native months
6. Health insurance benefit (Paid for by the Company)
7. Work from home may be considered:
- lease note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are subject to change
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements data capture and typing skills Must be able to use all Microsoft Office applications. Must show excellent requests from varied inbound sources into the company's Call Management System. Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined required from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything Agent, to achieve personal and company sales targets, in line with the company strategy. Positions available by discussing client requirements either via call centre or over e-mail advising on suitable options in
professionally and in accordance with company standards; receiving all incoming calls and distributing them to the 1. Manage Switchboard 2. Receiving of Incoming Calls 3. Message taking 4. Greeting visitors and customers uphold and promote the company values and culture: – Living and promoting the Company values by always performing Resourcefulness • Energy – Living and displaying the company culture through behaviours such as: • customer
accurately in the company's ITSM. Contribute to the development and maintenance of the company's Knowledge Base experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
delivering exceptional client service experiences to all clients. Queries and interactions are mainly telephonic is the responsibility of the agent to ensure that all issues are thoroughly investigated, and that the ticket Logs are dealt within SLA. • Adhering to all AD-HOC work given by manager • Available for overtime Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
cold calling and outbound sales techniques and further your professional development The company is looking be an energetic individual with previous Outbound call center experience on a UK utilities campaign. We sales commission structure Job Description Cold call potential clients to sell gas and electricity products Update and develop customer details on all systems Escalate calls to the relevant departments where necessary months’ outbound sales experience in an outbound call center environment Candidates must have strong social
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build flair Excellent communicator Must have shopping centre experience. Should you not have received a response Only people with previous experience in shopping centre marketing need to apply. Must reside in Jhb, Gauteng
phone calls; – Manage 200 calls a day; – Ensure reception area is tidy and presentable, with all necessary stationery and material; – Organize, store and print company documents as needed; – Establish, develop and maintain