assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
through processing bills or cases, or taking inbound calls, in the absence of a training batch/requirement through processing bills or cases, or taking inbound calls, in the absence of a training batch/requirement
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
through processing bills or cases, or taking inbound calls, in the absence of a training batch/requirement through processing bills or cases, or taking inbound calls, in the absence of a training batch/requirement
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
technologies. 
Provide weekly and monthly and/or termly reports Call on district officials for support where needed Quality
Provide weekly and monthly and/or termly reports Call on district officials for support where needed Quality