cause analysis of production errors and resolve technical issues. - Troubleshoot problems and identify bottlenecks tools for troubleshooting to minimize errors. Technical Expertise - Extensive experience in configuration Deploy updates and fixes, and provide Level 2 technical support. - Build tools to reduce the occurrence update documentation and operational processes. Technical Skills and Tools: Unix/Linux, Shell scripting
/>A strong technical background in applications, processes, software and equipment or technical management
for the development and implementation of a Technical Implementation strategy and tactical plans aligned
repositories.
Support project teams with technical documentation and plans, including detailed work
soon as possible ROLE: The primary tasks for the Technical Operations Specialist include the proactive monitoring together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance activities and provide the interface mechanism between Technical (Basis) and Functional operations for SAP to function change control processes. Main Functions: SAP Technical Administration. Incident and Request Management Management. Change Request Management. SAP Technical System Monitoring. Project and Start-up Management. SAP
product offerings.
processes and product offerings. Provide second-line technical support to users of applications. Resolve complex exceptional technical support to optimize organizational performance. Required Experience: Technical design Analyse Non-Functional Requirements and include in technical documentation Provide input to Functional specifications reporting to the Project Manager Coordination of technical development required within key projects Provide Facilitate functional / technical design sessions with the development and technical teams Taking responsibility
design, development and testing for their assigned technical products or applications within the context of (both verbally and in writing) with both technical and non-technical colleagues / users. QUALIFICATIONS/EXPERIENCE Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Development experience. Identification of Test Data Security and Reliability Testing. Technical Test Case creation. Understanding of integration
Planning Start Up Management (SUM) System Monitoring Technical Continuity Management (TCM) NB: By applying years' experience ESSENTIAL SKILLS: Specific Technical / Functional skills Finance/Accounting understanding Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS German Speaking (Advantageous) DEVOPS (advantageous) (both verbally and in writing) with both technical and non-technical colleagues / users Strong ability to
and procedures. Your expertise in providing technical solutions to stakeholder needs, interpreting business
business requirements, and defining technical tasks will be key to your success in this role.
technical specifications and developing programming code
Foundation
IT Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Technical back-end Application configuration knowledge