telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
Reference: JHB006315-NL-1 Part-Time role - 8am to 1pm (5 days a week) Permanent Role Our client a pioneering in a timely manner Process payroll for employees, ensuring all payments are accurate and on time Maintain
JNR ACCOUNTANT ASSIST WITH A PRIVATE TRUST CREDITORS CASH BOOK LEDGER TRIAL BALANCE SAP EXPERIENCE A PLUS
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone
Telecommunication industry is looking for a responsible Spares Part Specialist. The candidate must have excellent Excel working experience. Main Purpose of job: Spare parts application handling, delivery and trouble shooting output inventory and delivery reports Support spare parts related business in responsible domain. Skills and software Skills (Excel/Word/PPT) Be able to work on call Be able to work well in team Educational Requirements: major above Experience Required: experience in spare part management, Telecom equipment delivery or maintenance
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional