prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication communication skills and strive to exceed customer expectations. Personal concierge shoppers are required attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the satisfaction of the customer Duties and Responsibilities : Helping customers make the best possible advice, guidance, and excellent customer service. • Supporting customers by fulfilling placed orders and
statutory requirements (e.g., PSIRA, Department of Labour, Department of Transport). Creditors: Capture
issues.
and maintain quotation templates. 15. Raising customer invoices and client liaison on outstanding debt cost of sales reports 18. Liaison with customer and Dept of Labour on annex 1 and lift registrations Requirements: Excellent Telephone skill ⁃ Well versed in English ⁃ Customer relation skills ⁃ Typing - fast and accurate ⁃
and maintain quotation templates. 15. Raising customer invoices and client liaison on outstanding debt cost of sales reports 18. Liaison with customer and Dept of Labour on annex 1 and lift registrations Requirements: Excellent Telephone skill ⁃ Well versed in English ⁃ Customer relation skills ⁃ Typing - fast and accurate ⁃
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
completing various milestones in our Customer Services Department for 12 months in order to equip you
in-field experiences with the sales team and their customers.
After thorough successful assessment and
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strategy
specialisation. Drive customer-centricity Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate disciplines when participating in projects. Represent department or project on appropriate committees related specialization. Drive customer-centricity Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate