requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner point of contact for product owners, developers, operations teams and testers regarding any queries relating Product Owners if timelines, deliverables or operational goals cannot be fulfilled Forecast and plan for
Go-live support. Operations experience (ticket handling, problem, incident management) Jira and Confluence Confluence experience Build management experience. Strong interpersonal and communication skills. Excellent preparation and post Golive support Incident Management prompt resolution of security and authorization issues Applications Operations support for Authorizations and other operational support as required Collaboration temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is
Go-live support. - Operations experience (ticket handling, problem, incident management) - Jira and Confluence Confluence experience - Build management experience. - Strong interpersonal and communication skills. - preparation and post go-live support - Incident Management prompt resolution of security and authorization-related issues - Applications Operations support for Authorizations and other operational support as required -
following modules: - SAP EWM (Extended Warehouse Management) - Excellent interpersonal and organisational weekends and public holidays on implementation and operations (IT Support) related tasks. - Flexibility to WE NEED FOR THE ROLE? - 3-5 years of DevOps (Operations, configuration/development) experience in commercial preparation and post Go-Live Support. - Change Management – Manage changes and present to relevant CAB. - Interaction Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. - Development
Go-live support. Operations experience (ticket handling, problem, incident management) Jira and Confluence Confluence experience Build management experience. Strong interpersonal and communication skills. Excellent and help onboard the team. Support the team in operations. Important: A clear criminal record is required temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is preparation and post Golive support • Incident Management prompt resolution of security and authorization
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers Releases Planning and monitoring Requirements management and communication Education: IT Degree and/or
Ability to innovate, and a highly efficient operation of the web infrastructure are a success factor deployed solutions as an enabler for “Leading Edge Operations”. You analyse market trends with foresight and know-how. You work very closely with the web operations and the platform and infrastructure partners security documentation, functional documentation, operations manual), adhere to reliable processes for application provisioning). Responsible for maintenance and operations (Dev/Ops), in particular the maintenance of the
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature
Access Management. Service Management: Incidents Monitoring, manage SLAs, problem management reporting Logstash, Influx DB, Dynatrace, Oracle, Postgres, Management of Keys, Certificates and Secrets Dev: Java, Provide middleware support and configuration management for application dependant software i.e., Webservers and availability Support operational excellence goals through strong operations knowledge. Resolve escalated
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office soon as possible ROLE: IT experience delivering operations support services Strong analytical and problem-solving accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing